Communicating up
Effective upwards communication is good for your career and can help you establish a best practice injury management system. How is it done?
Sometimes, you will have information that people above you in the organisational hierarchy lack. This information might be about ways the organisation could save money in the long term by improving injury management systems, about how a dodgy claim is lowering morale, or about how a particular line manager has an aggressive management style, and a cluster of stress claims in his team. In other instances there will be something you need, that ...