Articles tagged under ‘Long term / complex cases’
Articles 1 - 49 of 49
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WorkSafe Victoria failing the most vulnerable: insurers profiting
We summarise the Victorian Ombudsman's investigation into WorkSafe's handling of complex claims, which paints a picture of opportunistic insurers and systemic failings. Is WorkSafe ready to listen?
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Compensation: does it do more harm than good?
Professor Ian Cameron from the University of Sydney spoke at the 2016 ISCRR Forum on ways that the compensation claims procedures can be changed as well as other possible interventions.
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Orebro: the questionnaire you need to know about
The Orebro Musculoskeletal Pain Questionnaire (or OMPQ) used to be known as the Acute Back Pain Screening Questionnaire.
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Chronic Pain in the Workplace: a psychological approach
Dr Matt Graham, a registered psychologist and team psychologist at OrionHealth, explores the skill sets needed to assist employees to return to work.
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Learned Helplessness: in RTW
'Learned helplessness' is the theory of behaviour in which a person forced to endure painful or unpleasant stimuli becomes either unwilling or unable to avoid subsequent situations.
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Case Study: It pays to do the right thing, even when dubious about a claim
Michael was a 48-year-old machine operator. He had been at the workplace for nine months. During his probation period he worked well, but once permanent he missed considerable time from work with unplanned absences.
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Role Summary: Exercise Physiologist
Exercise Physiologists are Allied Health professionals who focus on therapeutic physical exercise. They use exercise as medicine.
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Role Summary: Co-workers
An injured individual who feels supported and confident with work colleagues has a better return to work outcome. This is a fact.
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Role Summary: Families
Families and friends play a vital part in the recovery of injured workers. They provide emotional support as well as physical assistance.
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Case study: Flexible approaches can kickstart cases
Despite the best efforts of the return to work manager, some cases seem to make little progress. Looking beyond the physical injury for solutions can help boost a client's chances of returning to work.
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Turning a dead-end into a new start
An individualised, flexible re-training program aimed at giving people confidence may be key to returning workers to employment.
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Apologies go a long way in work injury
Offering injured workers an apology is likely to decrease long-term claims and improve outcomes for all parties.
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Recorded Webinar: A Case Management Discussion
Frank Imbesi & Dr Mary Wyatt discuss a case put forward by RTWMatters member Meagan Moravcova.
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The power of learned optimism
How 'learned optimism' can improve return to work outcomes: Breaking down Theo Feldbrugge's webinar presentation.
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Video webinar: Improving Return to Work Motivation with Optimism
Theo Feldbrugge discusses the impact of optimism / pessimism on return to work.
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Consider the alternative: Part 2 - Dispute resolution systems
Dispute Resolution system expert Nerida Wallace explains the important characteristics of a workers' compensation dispute resolution system
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Consider the alternative: ADR in the workers' compensation context
An introduction to Alternative Dispute Resolution (ADR) processes and their application in the Australian workers' compensation system
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Leading the pack or dragging it down?
When one part of the system underperforms, the others follow suit.
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Flagging the obstacle course of bad outcomes
From the hot tubs of New Zealand to the bread and butter of a RTW Coordinator's work.
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Down the rabbit hole...
What can be done to prevent ordinary and extraordinary patients falling down the rabbit hole of workers' comp?
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The ABC of CBT: Part Three
In which we ask: Who would benefit from CBT? How can you broach the subject of therapy in the workplace? How long does CBT take?
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The ABC of CBT: Part Two
In which we - and injured worker Ms W - learn that when you change your behaviour, you also change your thoughts, beliefs, feelings...and rehab prospects.
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The ABC of CBT: Part One
In which we - and injured worker Ms W - learn that 'C' is for 'Cognitive,' and that thoughts aren't facts.
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Are we asking the right questions?
There's more than meets the eye when it comes to patients at risk of poor return to work results.
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Think scary RTW cases come out of the blue? Think again.
Identify high risk cases BEFORE they bite.
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Superdoc (10) - Rehabilitate or terminate - who cares?
Financial rewards and KPIs as perverse incentives.
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SuperDoc (5) - On partnerships with doctors
Partnerships between doctors and the workplace are worth working on.
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Case Study: Re-training for a better future
Encouraging an injured worker to retrain and undertake self-management strategies could save millions in compensation costs.
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8 steps for tackling long-term cases - Part 2
Picking up a long-term case for the first time can seem daunting. Here are a series of steps to help you structure your approach.
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8 steps for tackling long-term cases - Part 1
Picking up a long-term case for the first time can seem daunting. Here are a series of steps to help you structure your approach.
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Litigation in workers' compensation disputes: why we should avoid it
In the first of our two-part series on the risks and limitations of litigation in workers' compensation disputes, we look at why it should be avoided, and reasons why employees turn to the lawyers.
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The 'what' and 'how' of your workers' comp dispute: Part 2 - the 'how'
In the second part of a two-part series on preparing for a workers' compensation dispute we look at 'how' you can best put your prepartion into practice
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The 'what' and 'how' of a workers' comp dispute: Part 1 - the 'what'
In the first of two articles on how to get the most out of your workers' comp dispute resolution process we take a look at the importance of understanding the 'what'/content of a dispute.
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Troubled Employees
What employers should know
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Frustrated by "victims"?
People who believe they've been treated unfairly have lower functional ability than those who think that they've had a fair go. How can you get them past the victim mentality?
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Caring for carers
Twelve tips for carers, to help them cope with the challenges of caring for a sick or injured loved one.
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Chronic disease snapshot
In Australia and globally, preventable chronic diseases are on the rise. What does this mean for employers?
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Rehab Providers a mystery to you?
This Q&A for employers covers the Who, What, When and How of Rehabilitation Providers
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What is process related injury?
Sometimes compensation systems, not injury, deliver the knock out blow. Don't let that happen to your workers!
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When the doctor says "no" to return to work
Feel like you've hit a brick wall? Practical tips to help you chisel away at it...
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Stalled RTW?
This simple checklist will help you pinpoint the problem and jump start the process.
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What's more painful than chronic pain? Chronic pain in 'The System'
Workers' comp and RTW systems can exacerbate chronic pain, but as Coralie Wales from Chronic Pain Australia explains, that's not the end of the story...
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Top ten tips for preventing long term claims
Changes to your injury management system can help reduce claim duration.
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Rehabilitating after mental illness
With dignity and respect, self-responsibility and supportive relationships, return to work after mental illness is achievable.
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Catastrophic injuries
What are 'catastrophic injuries'? Why it is important to manage them well in the workplace, and how this can be done.
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Working with quadriplegia TWO: the physical, emotional and external challenges
The different challenges Mario had to overcome to return to work after a car accident left him with quadriplegia.
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Working with quadriplegia ONE: what motivates return to employment
What helped Mario return to work after a car accident left him with quadriplegia?
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When adequate rehabilitation is not enough
A long-term stable worker sustains a significant hip injury. While he has returned to work on restricted duties, a long term view is needed.
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When compensation impedes recovery
Studies show that workers are less likely to recover from illness or injury if they enter the compensation system.
Archived Articles 1 - 7 of 7
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Consider the alternative: Part 6 - Western Australia
We speak with WorkCover WA about the current system and big changes on the horizon.
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Consider the alternative: Part 5 - Queensland
Q-COMP CEO Elizabeth Woods discusses Queensland's unique 'short-tail' workers' compensation system.
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Consider the alternative: Part 4 - New South Wales
We speak with the Registrar of the NSW Workers Compensation Commission Sian Leathem about how the Commission is working, and how it is looking to improve outcomes
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Compensating 9/11 first responders
Is compensation for 9/11 first responders a black and white moral issue, or is the situation more complex?
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Investigating an occupational stress claim? Say goodbye early intervention and hello long term claim!
All too often, the Process Steamroller pushes stressed employees into the Chasm of Long Term Claims. We talk - seriously - with Dr Rod Gutierrez about the slapstick of occupational stress.
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Returning to a different work
In an interview with Wolfgang Zimmermann, Executive Director of NIDMAR, we learn the story of his special return to work, and hear how he's made a career out of helping others to do the same.
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Award winning serious injury management.
What does it take to win an award in the challenging environment of complex injury management? One award winning provider gives us his tips and advice.
Research 1 - 5 of 5
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Research short: Does job coaching help people find work?
What does the evidence say about the effectiveness of job coaching for people who cannot return to a job with their previous employer?
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Multidisciplinary rehab program shows benefits beyond the short term
A two-year study shows the continuing benefits of comprehensive rehab.
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Multidisciplinary rehab costs $$. Is it worth it?
A comparison of the effectiveness of multidisciplinary rehabilitation and standard care in the treatment of neck and shoulder pain.
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It's all in the head: supporting families dealing with traumatic brain injury
Identifying the needs of families caring for someone with a traumatic brain injury.
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Left behind in the RTW journey - Part 2
Long term claimants commonly describe a system that is frustrating, does not consider their needs, and misses out on treating them as an individual.