Instead of enjoying their support, Lara felt bullied by her case manager and colleagues. Read her story to see how these attitudes very nearly jeopardised her recovery.

...CAN hurt you. Having an internal injury that nobody sees can make rehabilitation far more difficult. We hear how one worker overcame poor treatment and took control of her own recovery.

Lara (not her real name) recovers from brain trauma but eventually quits her job and abandons her claim. Why?