Disputes: at what cost?
If an employee is suspected of 'gaming the system,' is it worth investigating the matter further and entering into a dispute? We take a look at the costs involved.
According to Comparative Performance Monitoring (CPM) data, disputes occur in around one in eight claims in Australia. The same report indicates the average expenditure for a claim dispute is $11,970 for legal costs and overheads. One of the largest workers compensation insurers in the USA estimates disputed claims are almost five times more expensive than non-disputed claims. Disputes increase the likelihood of...