WorkSafe Victoria, insurers censured by Ombudsman
An Ombudsman's report into WorkSafe Victoria's record keeping practices has highlighted serious deficiencies which could threaten return to work prospects for injured employees.
A report into WorkSafe Victoria has highlighted the systemic failure by the organisation’s six authorised insurance agents to keep adequate records for workplace injury cases. In a scathing review of the file management systems implemented by insurers CGU, Allianz, Xchanging GIO, QBE and Gallagher Basset, Victorian Ombudsman George Brouwer has reported: Privacy breaches involving case files have occurred at all WorkSafe agents, w...